Toyota — regarding the service of toyota vehicles at agartala, tripura

Address:

West Tripura, Tripura, 799002

Sir, i have two nos. Of toyota innova bearing registration no. Tr-01-at-0317 and tr-01-g-4317. But i have raised this complaint against the service provided by the agartala dealer namely podder toyota. It is to inform you that their behavior is not good. They have behave like anything with customers. If we book a complaint for vehicle they are unable to solve this problem before 2 months. Their servicing quality is also not good. Spare parts also not available with them. If we require any spare parts then we have to order first and wait for 2 to 3 months for this spare part. Also to inform you that i bought a new innova before 7 to 8 months ago but till date they don't give me any free wash, where at the time of purchase i get free wash. Therefore, our earnest request to look into these matters to solve our issues relating to spare parts, servicing etc. Presently, the demand of toyota's vehicle are rising day by day in tripura state. If these sort of problems will occurs, the customers faith will decrease in near future.