Toyota — Service of my properly done.charged unnecessary amount.

Address:333/3,vishal Khand, gomtinagar, lucknow. U. P

Dear sir/mam.
My self saurabh katiyar, a proud owner of the Toyota-etios, vehicle registration no.UP32JT0164.
I have given my car for 3rd service, at 25, 000 k.m driven on 3rd September 2021 at Sunny Toyota, chinnat, lucknow, india.
They have charged for 7200 rupees for changing the engine oil and washing the car.which is absolutely cheating to the customer.while i was asked why you have charged this much for service..they said they have also changed the parts.. which is with out my knowledge..i was there all the time at the time of service of my car.
I have seen the bills they have charged me 4, 000 rupees as labour charges.. which is totally not acceptable..its only cheating to the customer..if you charge this much amount as a labour charges..we should not give the car to Toyota's authorised service centre..we should go with out siders car service- shops.

Even though after this service.my car gear and clutch is not properly working..its too much tighten.and also pick up of the car goes down as compare as before the service of the car.. while asking to the staffs..they said..its like this only..but i can understand my car better than others.

Please take necessary action to refund my unnecessary charged amount and rectify my car function.
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