Toyota — Toyota corolla altis-anurag chawla-[protected]

Address:

New Delhi, Delhi

Sir/ma'am

I am a resident of Noida, Uttar Pradesh. I drive a Toyota Altis (2008 model). Over period of time, minor issues have always been there, but nothing major as such. I have made sure that the car is in good shape / duly serviced at your Authorised Service Centre, whenever required and / or informed by representatives of Toyota Espirit, Noida Centre.

The purpose of sending this mail is to inform you that I met with an accident on 25.04.2017 around 10.15 p.m. at Jangpura, New Delhi. I was driving at a speed of 40 kms/hr and was wearing my seat belt. My co-passanger was also wearing the seat belt. The front right hand side of the car hit a road block (divider). There is major damage to the right hand side of the car. My chest has been bruised as it hit the steering wheel of the car. I was even hospitalised. My co-passanger also hit the dash board of the car. To my shock and surprise, neither the seat belt was able to stop me or the co-passenger’s body from hitting the steering wheel / dash board nor the front air bags opened even after such impact.

I request you to kindly to send a surveyor to investigate as to why the seat belt and the airbags did not work at the time of the accident. Car is standing at R.R. Motor, Malik Dharam Kanta, Next to Batra Auto Spares, Khasra No. 68, Ashram Chowk, New Delhi.

Please send the Surveyor as soon as you get this mail. I am a Lawyer by profession; each day delay is at your risk and cost.