Toyota — toyota kundli (haryana, india) my new cars ill treatment

Address:

131001

I own three fortuner and two innova, by this you can understandmy loyality towards the company. I sent my car fortuner 2018 number hr 10 ac 0054 for the back bumper paint. The car was ceraamic coated 15 days before handling over to workshop. The cloth they used while washing the car left my car’s body full of scratches. I am in regret to view the condition of my new car due to dirty and full of dust clothes used by your people burrying it into scratches and then they try to cover by saying “ color is black”. The scratches never came from micro fibre cloth used by me while washing. Secondly while handling over the car i asked the people that why monkeys are roaming around inside the company’s area but they assured me we will take care of your car. The jumping of monkeys over my new car too left it into deep scratches. I have made video too of them jumping around and using there teeth on car’s accessories. Secondly they damaged one of my accesories i. E door wisor and one of the car’s body part is missing. Please look into the matter as soon as possible and provide me
1) door visor front right.
2) the body part whose picture i am attaching.
3) compensate for my ceramic coating or do it. (Whose proof too i am attaching.)
Its not about only my cars but about trust of people who sends their car to your that particular workshop mishandling toyota’s reputation. Waiting for positive response.