Toyota — tyre burst twice

Address:

Hana, puthur, Vadakara, Kozhikode, Kerala, 673105

We have bought an innova crysta touring sport last year. Its been only 5000km and two of its tyre got burst. One was at 1000km and another at 5000km. After the first burst, we had bought a new tyre from the company by paying as cash as they said it was the driver's mistake. Now the same has occurred when it falls on a small pit itself. It seems to be very risk driving this vehicle, so i need something to be done by the company to help us in this regard. The nearby service center people said that the issue may be due to the quality of the tyre. But this thing is found to be a common issue for the innova crysta full option variants. So they are not even admitting the issue. Again shifting the issue to tire company and the driver.