Toyota — unsatisfied service, non availability of parts and misbehaviour by advisor. | |||
Dear team I have a toyota fortuner hp 35a 3555. My cars front 2 doors speakers are not working since last 6 months and my vehicle is under warrenty that’s why i have visited 5 time to anand toyota service centre which is in barog distt. Solan himachal pradesh but all the time they denied me saying that the parts are not available in stoke and asked me to visit again next time. But on[protected] i visited again to the service centre for the same issue and this time they said their advisor is on holiday who handles warranty works. And thereafter i said to advisor to check my vehicle because it was giving very little noise. But when they check my vehicle the told me that my vehicles break disc, back break lather and router is to be changed and i asked them to change everything which is necessary because i told them that i don’t want take any risk with my vehicle and i also asked them to do complete servicing of my vehicles 50000 km. After that they give me a bill of 28580/- of everything and tell me that now my vehicle is ok but after 2 day’s when i was driving my vehicle to a long journey i noticed that my vehicle is giving a loud sound when i was applying the break. And next day i informed to service centre regarding this problem but they didn’t take this matter seriously and then after i also called on bangalore headoffice customer care no regarding this problem they give me time of 24 hours to solve this issue but it is still pending. But when day before yesterday i again contact to the anand toyota service centre then tecnetion told me that the piston of my vehicle was jammed and the part was not available in stoke, even the advisor named mr. Rohit misbehaved with me when i called him. Now they asking me to bring this vehicle again to their service centre which is approximate 60 to 80 km dangrous hilly road. Now my vehicle is parked at zirakpur (Chandigarh) punjab and i am not able to take risk. So plz solve this problem as soon as possible otherwise i m going to consumer court and social media. So plz take it seriously otherwise i will use this vehicle to collet the garbages. Thankyou Sunil kumar Contact no. [protected] Was this information helpful? | |||
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