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Toyota — Vehicle damaged in service center

There is battery issue in my car so they take away my car to their service center and they replace my car battery with new battery and after that they delivered my car at my address when i received my car i saw there is a big dent in right side of car fender i can see that is new dent in my car and also they used one nut in my fender so i told them that this is the new dent but refused to accept that after that i did not accepted my car then service take away my car again to service center and they delivered it today but there is still dent on my fender and nut is used so please look into this matter i never expected this kind of experience from Toyota
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