Toyota — wheels and brakes get, jammed airbags wont open, even after turns of vehicle toyota is not responding from past 2 months

Address:122015
Website:toyota customer care service

I’m ‘mohit grewal’ s/o “virender singh grewal”. Since, 2014 i’m using this vehicle. (Details of the car are enclosed, vehicle registration - hr26cf0033). All went well for all these years, at time of buying the product sales team pitches so many, qualities about the car that we decide to take the delivery. Car was given by my father as my ‘birthday gift’.
Coming to the point, on this diwali i was just driving the vehicle & coming back to my home, suddenly one rickshaw driver came in between the way. I rotated/revolved the steering towards the other side to save him but unfortunately, other side was a deep fall down. (Rickshaw puller was completely safe).
I tried to hold the vehicle, using brake but somehow, nothing went well. I got stuck in the vehicle wearing the ‘seat belt’ & it’s was going towards down as a “rollar coaster ride”. I took 3-4 rounds and got turtled. I remember, the commitment from your side ‘air bags’ which generally works, open-up at these scenario’s to save lives but “concept failed”. Somehow, i manage to off the belt & jump out of the vehicle which actually saved my life on that day.
My birthday gift was turning into my ‘death place’.
Real shame for such huge brand where our life is critically under risk. Every member sales, country person’s says, ” wear seat belt so that ‘air bags’ save you in scenario’s but, who knows ‘it’s a failed concept”.
What is the use of spending enough amount on ‘toyota’. Vehicle with airbags low variant to higher variant price different of around 4-6 lac… for what.. Really want to know..
Top of it,
When i get over from the situation, i gave my vehicle to toyota dealer (Mgf toyota, gurgaon) for repairing & as per them vehicle is beyond repair. Now’ i’m completely lost & it’s a ‘mental trauma’ stage for me. Where 1 say, i see all whatever has done at the time of car accident.. Another, i’m under lac’s of amount now…
Estimate received by mgf toyota suggests that car will cost approx rs22 lacs (Without tax, if possibility of repairing is there), post tax the amount might increase to rs.28 lacs and above which would be above that i paid while i had bought it earlier as new.
Everyone is passing the concern to other hand. What about the customer who trusted you soo much & in return it’s costing a ‘life’. Pictures attached which is a clear evidence of wrong product.
Finally, toyota is just finding excuses to get rid from the concern, if you go back to the history of 2014, we can able to find that it’s a manufacturing defect in all toyota 2014 models (Airbag).. Pl. Check on web
Another theory of toyota or getting rid of giving answer, if vehicle hit straight then only airbag works.. So every time there’s should be an angle & person need to make sure to accident in straight angle. No one hit their vehicle straight to the wall to check the air bag functioning. How funny is that.
At the time of selling the product, no one disclosed, this angle concept.
Vehicle was hit from front side then turned 5-6 rounds. Front portion was damaged (Since toyota has confirmed it as a totalled) ….. Sensor means it should sense the slightest and tiniest of sense in scenario of accident, instead in my case my car was going mary-go-round, it should have immediately active’ (0.003 sec).. But seems sensor also, work on some angle’s.

Toyota is just fooling around by just saying "we have escalated it to our superiors" from past 2 months, and no resolution is given to me.
Demand justice & revert from toyota on wrong product.
+3 photos
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