TPSL — money deducted from my account

Address:Sindhudurg, Maharashtra, 416606

I am Namrata Masdekar. I lost Rs. 1920 to TechProcess Solutions Limited during payment of my electricity bill to www.mahadiscom.com today(July 14, 2018). I did not receive any mail nor I received any transaction id, but 1411 rupees were deducted from my account in bank of maharashtra, malvan branch . Electricity bill account id is [protected]. Kindly help me.
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I had recharged my ion internet connection with ₹300 on 26 /7/18 at 7 .30 pm by online my money got debited but transaction failed
Bhaskar Pillai's reply, Jul 27, 2018
Cash deducted but transaction failed

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    Malvan
    Maharashtra
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