Trackon Courier — document not received even after it was received at their bangalore office

Address:

Bangalore, Karnataka, 560064

My docket number is [protected]. It was dispatched from my gurgaon ho on 26 th of feb 2018. The same was received at their banaglore office by 28th feb 2018.. Today is 5th mar 2018. Still its not been delivered to me.. When i contacted courier ho i have been told that their bangalore office was closed for 3 days on account of holi. Because of their negligence i am in to loss of rs 50000..
Request you to take a necessary action against tracon