Trackon Courier Services Pvt Ltd — Complaint against trackon courier pvt ltd

Address:

New Delhi, Delhi, 110019

This is with reference to the above subject and i record with deep regret that on my enquiry with the recipient it was given to inform that the said document have not been delivered by you. It is surprising that the recipient is located at and was couriered from your branch from mumbai but although 3 months have passed you have not bothered to inform me nor you have taken any step to deliver the document.
Compliant against trackon couriers pvt ltd courier no[protected] not to fulfill the following promises whieh are given below

(Customer satisfaction trackon promises : - 1. Honest commitment & prompt feedback. 2. To take the ownership to solve any queries. 3. To keep in touch with customers for getting information of our service commitment. 4. To take care of all customer requirement and applied accordingly.) the document was to be delivered on urgent basis on datead 07/10/2015 to umar ali r/o old chana pora lona mohalla sirnagar, kashmir but it is not being yet received you have thus put me into great financial loss which i hold you responsible.

I hereby claim upon you to compensate the losses suffered and mental agony i have suffered within 8 days from the date hereof, failing which i shall take up the matter with the consumer forum for ventilating my grievance and seeking relief which please note on the grounds of deficiency in service.

Please acknowledge the receipt.

From
Sumit satija 4
1135/11 govindpuri kalkaji new delhi [protected]