[Resolved]  Trackon Couriers — courier delayed, service personnel not contacting

Address:Kolkata, West Bengal, 700150

My parcel id [protected] sent from delhi has been dispatched long time back (About 2 weeks) which is not yet delivered.

After lot of negotiations with the sender i was at a loss to track the courier until recently i received a call from the trackon courier head office, delhi informing me that the courier personnel is unable to contact me as my contact details were possibly wrong and he couldn't reach me.

That same time i was asked to contact the concerned delivery guy and confirm the address details. I immediately followed the same and discovered that my contact number as was provided by the sender was wrong.

Till this is understood. But now the delivery guy is reluctant to come again and regardless of me repeatedly insisting him to come atleast till the landmark and then call me, he is reluctant and being indifferent. By now the parcel is delayed by more than 2 weeks. Following are the details of the delivery guy (Or the person i was asked to contact from trackon head office, delhi) :

Name: aurobindo
Contact number: [protected]
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Sep 3, 2017
Complaint marked as Resolved 
Trackon Couriers customer support has been notified about the posted complaint.
Complaint comments 


Dear Trackon,

Please find the details of my courier(Books) AWB No [protected]

My exam will be on 02.09.17.Please do the needful.

Thank You
my parsal is not reciveing ur empoly is not talking well its full delay to arive this parsal

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