Trackon Couriers — Courier delivered to wrong person & not ready to pay for my loss

Address:

Mohali, Punjab, 140301

Had sent courier to massoorie through Kharar's track on franchisee in april. Paid Rs. 360 for fast service however even after continous follow up courier was not delivered on time & to whom I had delivered left from India. Till date I have not received my courier back & now after 4 plus months they are asking me to take 500 rs. & close the matter. When I said I am not happy with the resolution & i will come to his office tk collect complete amount that i have lost, he tried to threaten me by telling me about the staff he has kept includes men only & lady like me should not come.