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[Resolved]  Trackon Couriers — Courier Not Received | AWB ID:[protected] | Complain ID:C1724772

AWB ID:[protected] | Complain ID:C1724772
It's been more than 10 days since the courier was dispatched from the source location but I haven't received the courier yet. The complain process is a one-way communication medium which is not helping not at all. The city-wise numbers are also not helpful as no one responded between their so called timings 10AM-5:30PM. The support team is pathetic.
Courier Not Received | AWB ID:1418341397 | Complain ID:C1724772
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Jul 21, 2021
Complaint marked as Resolved 
The delivery agent was having the courier from the first day with himself. I got a call from customer care who gave me agent's number. After several minutes of discussion and references, the agent has accepted his fault and delivered the courier. Feedback: The delivery was delayed by 8 days from the expected day of delivery. The customer care process is pathetic and it's like one-way communication. Initially, they were blaming me somehow with some technicality. My experience rating: 1.5/10
Jul 19, 2021

Complaint Status

Trackon Couriers customer support has been notified about the posted complaint.
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    Trackon Couriers
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    Trackon Couriers Phone
    +91 11 4559 3500 [Delhi]
    +91 22 2851 0061 [Mumbai]
    Trackon Couriers Address
    A,-64, Naraina Ind. Area, Phase-I, Naraina, New Delhi, Delhi, India - 110028
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