Trackon Couriers — misbehave and abusive behavior of courier boy

Address:

302022

Dear sir,
I am working in hdfc bank in retail branch banking. We have assigned trackon courriar company for picking our couriars on daily basis. But from last one month the couriar boy named as "bhanwari" is not coming on daily basis. Last day we had to send some urgent couriars we called the couriar boy but the couriar boy came and behaved in very abusive way with staff and even with seniar management of branch and had fight with staff and refused to take courriar.
If this is the beahviar of representative of trackon with a preffered custmerclike hdfc bank. Then in which way they behave with normal custmers.
Please do the resolution otherwise i am going to sue the company at legal plattform.

Regards
Vikas sharma
Khasra n0. 27,
Hdfc bank ltd. Sukhdevpura alias nataniwala, sanganer jaipur
Pincode : 302022
Mobile number :[protected]
1362