Trackon Couriers — non delivery of books | |||
This is regard to to service provide by trackon bangalore braches whitefield and the head office delhi. It's been 80 days and i haven't received my books yet. Their was a mistake in the contact number but inspite o[censored]pdating the number in the head office as well as whitefield brach they dont even bother to respond. I have called n number - of times mailed more then 30 times in regard to the issue and i have still recieved any response. I have never seen such a worst service in any courier service in so many years of stay in bangalore. I regreat to use such worst service and hope no one ever use this worst service ever again. Is it really needed 3 long months just to delivery the books??? Inspite of mentioning the important of the order item their is no response this shows the worst customer service and concern you guys ever have to you customers. The most worst thing is last week i got the call from trackon asking if i receiver my order and once i said no not yet they cut the call, is this the way u guys respond, dnt you have minimum common sense to mention more about it atleast for very little consern of we requesting for the delivery or atleast for that little respect for the other person talking. Later after that call i called back batch 5 times for all the number available continuous 2 days and none of them bother to pick up the call. Is this the way one conduct the busniess. Worsttttt. I wish i could really cancel the order and get a delivery through some else but we dont have that option but if this late delivery effects any of the examination or studies i think i have to go to much higher levels to get things done. Order no.[protected] Was this information helpful? | |||
Trackon Couriers customer support has been notified about the posted complaint. | |||
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+91 11 4559 3500 [Delhi]
+91 22 2851 0061 [Mumbai]
A,-64, Naraina Ind. Area, Phase-I, Naraina, New Delhi, Delhi, India - 110028
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