Trackon Couriers — not delivered at prompt time and date

Address:

smart associates, calicut, Kozhikode, Kerala, 673011

Sir, my one customer post a couriered a cover from trackon courier thalassery outlet (Delta) pod no. Pod[protected] as on 29-8-19. To calicut east nadakkave, just near trackon sub office. But i couldn't get the parcel upto 7.30 pm[protected] the courier boy says there was no correct address. But correct address was mentioned. As rajeev. Smart associates room no. 3/557 j, a. T complex, east nadakkave, calicut mob. [protected]. And also mentioned from address with cont. No. I had track with pod and visit 2 times. And called 3 persons mobile, they were not anwering my calls. That was a very important document for bank loan. So customer can't get the loan amt. Pls do needful and take an actionnregarding your agency