Trackon Couriers — Package not deliver even after reaching the destination hub

Address: Trackon Courier Pvt. Ltd. , Plot No. 50/51, industrial Area, Opp. Eicher Factory, NIT Faridabad-121005

Hi,

This is really pity to see such service from the company and their people. I have sent my courier through Trackon Couriers on 13th of August in Noon. package consists Rakhi (emotion of sisters). this package was sent almost 10 days earlier just because it reaches the brother but even after the package reached the destination Hub on 19th of August none of the trackon people were worry to deliver it before rakhi. when i got to know that the package yet not delivered i called up the trackon personnel at my location through which i have sent that package and she picks the call and said their is no electricity will let me know the status later and afterwards she did not pick my call even did not reply to my messages after seeing.(it was in noon of today i.e., 21st of August). then i somehow searched the number of destination trackon service person. they pick once and told in negligence tone that delivery guy visited and no-one was there so he returned with package but this was a lie when i checked with my brother who were suppose to received the package. my brother said that guy said that the delivery guy out for delivery will reach in the evening by 5PM but no-one reached, and after that they ignored every call and disconnected my and my brothers call.

below are the numbers we tried with:
Number of host trackon where i booked my package [protected]
Number of destination personnel [protected]/[protected]

I request strict action against them, how can they play with sentiments of somebody. tomorrow is rakhi and that package yet not delivered.
So sad and tensed.

Thanks,
Chandan
[protected]