Trackon Couriers — pan card not received even after 15 days

PAN card was dispatched on 4th June and suppose to reach by 14th June 2019 but still I haven't received it.
It was supposed to be delivered to Rishikesh address but still lying somewhere in Kashipur from last 12 days.
How can courier be so slow? Its better to send via normal post.

Called Trackon customer care multiple time. Very slow action and response from the team. I myself called All the hubs where the my PAN card was delivered. And no response from customer care department.
Important documents like PAN card shouldn't be given to such a irresponsible Courier service.

My Consignment umber[protected]
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Siliguri branch is carless my parcel receive is
3das lat my doket no.[protected]
Chandannagar to siliguri time 5das
Dear sir
I am from dindigul Tamil nadu
Dindigul branch manager is very very worst he is not responsible person
Please take my complaint imeditly action

Tracon courier is very worst

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