[Resolved]  Trackon Couriers — PAN not delivered for more than 11 days

Address:Bangalore

My PAN was sent by NSDL through Trackon Courier on 5-Jan-21. Consignment number:[protected]. Since 8-Jan-21, the status is showing as out for delivery and not delivered till date (19-Jan). Contacts given in portal are not reachable and after multiple calls, I finally managed to speak to them. They asked me to call some other number. Those two numbers never respond to the calls. I have raised a complaint about it and the complaint was closed asking me to self collect the parcel. Their service is pathetic and they take no ownership. They do not care about customer satisfaction. Request you to help in getting my PAN delivered.
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Jan 23, 2021
Complaint marked as Resolved 
I got the contact number of person that delivers the TrackOn couriers for my location and called him regularly till i got it delivered.
Trackon Couriers customer support has been notified about the posted complaint.
Jan 23, 2021
Updated by sujoyba
Thank you, I finally received my PAN.
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Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.

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