Trackon Couriers — Parcel not delivered since last 8 days

Address:

CENTRAL RAILSIDE WAREHOUSING COMPLEX RAILWAY OFF., GATE NO 60.RAM MANDIR RAILWAY STATION,GOREGAON (E), MUMBAI, 400063,

Order book on 9th Aug but not delivered till 17th Aug

Dear Customer, the complaint is already registered for the consignment number [protected] having reference number A2983965

Called multiple times but no one ready to tell me reason for delay.

Called Ghatkopar office and they told that they not have enough manpower to deliver parcel.

SOurce to destination distance is 30 kms and by train it can be reached in only 1hr . by road in 40 mins but still Trackon company not delivered parcel after 8 days. Please help me to release my frustration on some Sr. management who not have proactive tracking system