Trackon Couriers — product not delivered in time

Address:

Bokaro, Jharkhand, 827004

My consignment was shipped on 27th october 2018 and it has to arrive at trainee hostel-1. It arrived at bokaro branch on 3rd of november. On 5th i made a call to bokaro branch for delivery and it was promised that it will be delivered the same day. On 6th i made 3 calls and again they promised but didn't deliver. Today is 9th and still, i don't when i will get my product. This is the worst service i have ever experienced by such a good courier company. Track id= [protected]