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Trackon Couriers — rude behavior of noida hub representative and fake talks

I had ordered a pair of pillows from a vendor and it was supposed to be delivered via trackon couriers. Their 1st attempt failed as there was no one to receive at my end. Next day i spoke with them and arranged the delivery and after that i never received a call, no update on their website, customer number always busy and whenever they call they are saying they attempted calling me several times which never happened. On top of that the lady representative at the noida hub does not have the manners on how to talk. When i was trying to make her understand that calls never came to me she is not accepting it and put my package for return. This is a highly frustrating experience.
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Mar 14, 2018

Complaint Status

Trackon Couriers customer support has been notified about the posted complaint.
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    Trackon Couriers
    Customer Care Service
    Customer satisfaction rating
    11%
    Complaints
    2405
    Pending
    0
    Resolved
    266
    Trackon Couriers Phone
    +91 11 4559 3500 [Delhi]
    +91 22 2851 0061 [Mumbai]
    Trackon Couriers Address
    A,-64, Naraina Ind. Area, Phase-I, Naraina, New Delhi, Delhi, India - 110028
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