Trackon Couriers — worst delivery, poor customer support | |||||
Tracking id [protected], this parcel is booked on 29th dec 2017 from pune to chennai, more than 8 days till now i haven't received my parcel, everyday they are simply answering today u ll receive, delivery boy - [protected], talking very rude, telling so many reasons, and telling we cannot promise when we will receive the parcel and asking us to come and collect if it is urgent, last three parcels also got the same delay took nearly 12 to 15 days and i went to their office and collected it. Delivery boys are simply collecting the parcels from their office and they go home, then they are telling door closed and many lies like this, if you need your parcel then you have to go directly to their office and have to collect. I saw there were more than 750 complaints against trackon courier, in that only 7 resolved, better we should avoid using trackon courier, this is really crazy, i really dont know what there customer support people are doing Here i enclosed the booking details too Was this information helpful? | |||||
Trackon Couriers customer support has been notified about the posted complaint. Jan 11, 2018 md5714's response any progress
| |||||
3 Comments | |||||
Comments
Consignment date 03/01/2018 for delhi from allahabad
consignment no.[protected] not yet deliver
courier status is showing it is reached delhi but not delivered
consignment no.[protected] not yet deliver
courier status is showing it is reached delhi but not delivered
My consignment was booked on 26.12.17 my tracking number is [protected]
from 1st January 2018 i m daily contacting to trackon courier service for my delivery. and every day they ask me to give product details.after that they dont do any thing. only they given me complaint number 1091.
from 1st January 2018 i m daily contacting to trackon courier service for my delivery. and every day they ask me to give product details.after that they dont do any thing. only they given me complaint number 1091.
13%
Complaints
3277
Pending
0
Resolved
415
+91 11 4559 3500 [Delhi]
+91 22 2851 0061 [Mumbai]
A,-64, Naraina Ind. Area, Phase-I, Naraina, New Delhi, Delhi, India - 110028
View all Trackon Couriers contact information
I have courier documents on 26.12.2017 from G. Noida to Mumbai but it is not delivered till 03.01.2018. document is important and information received from trackon courier