Trackon Couriers — your employee not delivering the courier

Address:

Bhopal, Madhya Pradesh, 462010

This is anil harchandani i am a owner of a pharma company and as per my knowledge in the market many more courier services are available in india but i have done a big mistake when i send one of my important and urgent documents by trackon courier from bhopal to jaipur and when i check online my courier reached at jaipur branch but when my relative contact to courier boy (Where i send my documents) so he says i am unable to deliverd your courier and if you want so you can collect me.
After that i call the courier boy and i told him i will complaint in the branch so he told me do what you want i don't care.
So from now i will never choose "trackon courier" and also not suggest to anyone
Name of courier boy is - raju
Docket number - [protected]