Trade India Research — false promises and commitment, money paid but no service provided
NoNouduri ChandraMouli on Mar 5, 2018
Mr. Ayush has called from trade india research and told me about my past experience with trade india research and remembered that i paid rs.32, 500/- to trade india for few services and endorsed that the calls were not good and i lost my capital also about rs.1.5 lakhs.
As i engaged with much of office work that time and i don't have enough time to follow-up with the trade india research (Tir) team though the amount of loss was very huge.
Now, by telling this bad experience with tir, he offered a service in which my entire losses along with the payments i made earlier to trade india research totaling to rs.1, 82, 500/- (Rs.1.5 lakhs + rs.32, 500/-) will get recovered and further told that trading would be in dii & fii based software in which a separate user id & password to be created and introduced ms. Ricsa, who further explained by showing the nse website and bulk deal process etc., to give more confidence and finally told me to pay rs, 3, 400/- for that user id & password purpose, which i paid through trade india research website and payumoney on 16th feb'18.
Once i paid the money they have not given me any user id but instead they started telling me one more story of software problem and slab system in the software and both (Ayush & ricsa) compelled me to pay rs.26, 600/- for some profile completion and assured me that i can take back this money with in 2 hours from my payment. As i got a doubt on asking this payment again, i called the compliance officer number that was provided in the website and one lady picked and after taking a small detail from me, she diverted the call to ms. Ricsa whom i spoke regarding this rs, 26, 600/- payment giving me more assurance that this will be a genuine transaction and i can get back my money. Then i paid rs.26, 600/- also on 19th feb'18 through the same trade india research website and payumoney.
But to my surprise, both ms. Ricsa and mr. Ayush again started telling something unbelievable and introduced one more person mr. Vishwas who is an it expert for the software and he started telling that the problem will be rectified in few days. After taking 3 to 4 days then mr. Vishwas started telling that the us software is not working and he need to put my profile in local software for which i need to pay further money of rs, 60, 000/- which i do not have and denied to pay, they are not responding to my calls some times and even if they respond they are just arguing that i need to pay the further money of rs.60, 000/- then only my services will start.
I finally realized that the entire episode of more than 15 days was just to give false promises and take my money, though they have not started any service that they promised in these days, then i asked to pay my entire money paid of rs.30, 000/-, they started just ignoring my calls and even the compliance officer mobile number also they are not picking and landline numbers are also not working. But from 26th feb'18 they started sending few sms's to my mobile which told to stop several times but started saying that this is just a procedure and just ignore, as these are not part of the service that they promised me to give as against my initial payment of rs.3, 400/-.
Finally on 1st of march'18 again i called the compliance officer mobile number, one executive picked and again diverted to ms. Ricsa and after that again diverted to one more person called mr. Ashish, whom i explained the entire story after he called from his mobile number later. Mr. Ashish has again assured that he will call me on 3rd of march'18 (Saturday) but not called.
I want to bring this to your notice and claim my money of rs.30, 000/- paid based on loss recovery promises, which i realized now that completely false. I have all the proofs of payments made from payumoney and i recorded all the conversations with these people in mobile.
[Mar 05, 2018] Trade India Research customer support has been notified about the posted complaint.
sunil kedar's response, Apr 17, 2018
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+91 73 1669 3644 [Compliance]
+91 90 3906 0255 [Compliance]
+91 73 1669 3844 [Compliance]
301, 3rd Floor, Mangal City, Vijay Nagar, Scheme Number 54, Vijay Nagar, Indore, Madhya Pradesh, India - 452001
Trade India Research - Trade India Research has duped me with more than Rs.117000/- by keeping me in dark.