[Resolved]  Tradeindia.com — Refund against service not provided

Address:Gurgaon

We would like to ask for a full refund for the Trade India Subscription, that We bought from on 18-9-21. The reason we're requesting a refund is because it looks different to the picture described by Mr. Abhishek Tripathi before purchasing the subscription.
When we were buying the subscription, we were told that these categories have thousands of customers but we have just received irrelevant queries so far with no improvement.

It's been more than 2 months of purchasing it but your service team is unable to fix the irrelevant queries and keywords mapping.
we have not received any leads so far except four irrelevant leads for computer printers. On last call with Avinash and his superior on Friday, 12 Nov they told us they can't fix the issue so we can request for the refund.

We have been trying to reach on email but their is irresponsible even not replying us. Their team is failed to fix the issue on multiple counts.
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Mar 6, 2022
Complaint marked as Resolved 
Tradeindia.com customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2022
Tradeindia.com Customer Care's response
Dear Sir/Madam,

Really apologize inconvenience cause to you

We request you to please share your contact details at [protected]@tradeindia.com so that we can check and resolve your concern.

Fell free to contact us for further assistance

Regards

Team tradeindia
Complaint comments 

Comments

Hello, i'm a small startup in Tradeindia for ceramics pot. My company name Imperial Pottery. i paid the amount of 60, 000 for two year services, its already passes 8 months, i'm not received any good enquiry and buy leads for my business. So, please refund my amount, i'm really frustrated to see this type of services they provide. So, it's my request to refund my amount, otherwise i will take a legal action against your B2B business and your employer who insist me to take this type of service, and they can't effort to provide me the enquiry.

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