[Resolved] Trai — automatic subscription of services in aircel and deduction of amount, not refunded even after complaint | |||
Aircel subscribed unwanted pack on my number and 30 rs. Were deducted. On complaining, they told it cant be refunded because i complained after 24 hrs. I cancelled the pack after sending stop to their number. After one month, again they deducted rs 30, as soon as i saw the message, i whatsapped them the complaint. At that time, they responded that they will contact me during the daytime. Today when i called the customer care, they told that the pack is subscribed for more than 24 hrs... And they won't refund it. The manner in which the operator talked was highly disgusting.in addition, she was not ready to listen to the complaint also. Please look into the matter and help me get my refund from them. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved TRAI customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
10%
Complaints
4720
Pending
0
Resolved
480
View all 4720 TRAI reviews & complaints
Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
View all TRAI contact information
This is Nageswara reddy Choppa, i am from rajampet, Andra pradesh,
but i am in dubai iam working last 18 months now not possible to come to india please help me how to link aadhar with out any fail my No is [protected]
help me sir,
my dubai No is [protected]
help me sir now not possible to come to india
Thanks for contacting us. As checked, the number (9014397032) is not showing any records in our system.
Regarding Aadhar link, we would like to inform you that Aadhar linking is only possible from Aircel stores and no online procedure is available for it.
We are always at your service, in case you face any other issue regarding Aircel services then please let us know.
Warm Regards,
Aircel Social Media Team