Trai — about videocon d2h

Address:500016

Im using Vediocon D2h and customer ID is[protected]. Unnecessarly i was charged Rs, 450 for service although iam in warrenty. Called 20 times and everytime they are saying in progress. Vediocon service is pathetic. No respect to customer issues at all. Kindly take action against them. I don't recommend vediocon D2h to anyone as they are the worst in looking at customer issues.
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Dear Customer (S AP),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
 
S AP's [Complaint's author] reply, Jun 24, 2019
Looks like there is no use in posting the complaint here. I have to say this is solved. How come vediocon say it is solved.

My RTN is 9985028038

Issues:
1. I have given a request for temperorly suspension but it was done. I was told that the customer care executive didn't add end date while taking request and hence my request was not processed. I lost 15 days amount. Stupid answer from Vediocon.
2. Due to technician inability my setup box got damaged while solving the other issue. I was told that setup box will be replaced for free but I have charged 450 Rs. When I call again, customer care agreed the issue and told that will get refund in 8 hours. Spoke with 1st level, Supervisor 10 times and everytime i hear i will get refund in 8 hours but those 8 hours gone 20 times in last 10 days. Pathetic support.

I urge everyone, please don't take vediocon connection. Worst company, Waste Support system, Useless customer care team, irresistible.

Some of the complaint numbers -
1. 726556098 - took by Supervisor
2. 727041047 - took by Supervisor A Akhila
हमने Independent tv को सभी HDचैनल के पैक के साथ 1 साल का भुगतान किया था, लेकिन independent tv ने Trai के नए नियम के बाद बिना किसी वजह के HD चैनल बंद किये, ओर बाकी चैनल का प्रशारण बाधित करते हुए अभी पूर्ण रूप से बंद कर दिया गया है।
मेहरबानी करके हमारा 2500 रूपेय वापिस दिलवायें।
धन्यवाद।
दिनेश कुमार।
MB:- [protected]

Not Mobile Range & Not Internet (Emergency Call show only in mobile)
Jio Complaint No. SR00000WVBIK
MY JIO NO [protected],
LOCATION :
LAT : 29.599436
LONG : 74.266826
please help me

Dish tv has not reduced the price of package channels after TRAI reducing the price of package like zee prime english sd and hd, sony hd packages and star hd and sd packs.

Dish tv is still charging customers the same old price that is 10 to 30 rupees higher.

Immediate action required
Dear Customer (S AP),

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dear Customer (S AP),

We can't be able to fetch any details from the provided RTN. Please share your Customer id or Correct RTN so that we can investigate in this regard.

Thanks & regards

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