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Trai — against cable operator

I am form assam, guwahati, pin-781007. My cable operator name "usha cable operator". Their service is worst service i have regular basis their network is very poor, pictures are not 24 hours 12 to 13 hours no connection. And they have charge rs. 21/- for each channel. They have not respond to my call if i have got problems about cable connection. And their behavior is worst with the customer. Kindly do the needful.

Complaint Status

[Aug 16, 2019] TRAI customer support has been notified about the posted complaint.
Updated by PRANJAL BAYAN Aug 16, 2019
My cable operator name is "USHA CABLE OPERATOR", Assam, Guwahati, Pin-781007. Their service is very worst. They have not respond to my call if I have make calls to them for cable problems. Pictures are not clear, 12 to 13 hours in a day there is no cable connection. Staffs behavior is also very worst. they have charge Rs. 21/- for each channel. Kindly do the needful.
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