Trai — against tata sky dth

Address:154 Dashmesh Enclave Himmatgharh Dahkoli zirakpur, Mohali, Punjab, 140603

Sir, i'm using tata sky since long time. Due to new guidelines of trai tata sky team changed my pack without my permission due to some reasons i have not changed my tata sky plan bcoz i have taken annual pack which deactivate in oct 2019.
My i'd no. Of tata sky is [protected]. It is requested that plz confirm me that if there is any rule that they can change my plan without my permission. Kindly confirmed me as per your guidelines.
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My Videocon d2h customer ID is 65610649 after selecting channel I am unable to see all my choose channel, such as channel no. 516, suddenly few channels stops viewing after choosing channels does not start after 48 hrs no one replied on customer care and even not replied after 24 hours of mailing
d2h Customer Care's response, Apr 6, 2019
Dear Customer (Jitemish),

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
d2h Customer Care's response, Apr 8, 2019
Dear Customer (Jitemish),

We would like to inform you that we are trying to reach you on both the RTN- 9039562178 / 9039522838, but you are not contactable. Moreover, we have sent the refresh command regarding the service issue.

Regards,
Team d2h
Scv Cable Tv Operator Extra Amount Collected...
My Plan 199+ 18% gst = Rs 235

Cable tv operator 285 collected and That packages channel Now not available Error Message..I have compliant Many more time bt nobody proper answer and mail also. I Need Find Oru solution
Hi sir,
I got setbox from airtel customer service
They provide me all thing for new installation. A persion came from airtel he installed setpbox . He told ACTIVATE 40 minutes but 10 hours is over still given error msg B003
That person phone([protected]) is switched off. And customer care not taking responsibility.
I also paid Rs. 2300
Hi, we're here to assist you. Kindly share us your RMN or Subscriber ID for further assistance.

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