Trai — aircel bsnl portability issue

Address:

Jammu, Jammu and Kashmir, 180005

I ported my operator from aircel to bsnl but after 2 months my sim stopped working as i was out of town when i came back i saw my sim was not working i contacted to head bsnl office they said due to some reasons aircel ported back my number. But the fact is that aircle is not more working in jammu and kashmir. I had this number on my email id verification and also in bank account. I am helpless from past 2 weeks. Help me out from this my number is [protected]. Please help me as soon as possible.