Trai — airtel [protected] wrong manipulated billing

Address:

Delhi, New Delhi, Delhi, 110018

Dear trai,

Please note the same complain i have raised to airtel customer care, nodal office and appellate of airtel too dated 03rd march 2019 but still did not get any concrete response from them.

Recently on 22nd december 2018 i have converted all my prepaid numbers ([protected], [protected] & [protected]) in to family plan postpaid. However, the 2nd bill dated 17th february 2019 i received, has gross manipulation and it is completely wrong. Just to let you know. Since 23rd december 2018, i am outside india (In overseas country) and never opened internet connection on any one of 3 lines. To my surprise in current bill, which is due for payment on 08th february 2019 there is exaggerated bill of rs. 3131.53 (Instead of my regular bill rs. 799 + taxes).

Please help me ti get my bill corrected and avail a revised correct bill so that i can pay before 08th march 2019. Else i will not be able to pay this manipulated bill.

This is completely unacceptable.

For your kind reference, i have attached my device internet usage and settings screenshot.