Trai — airtel bad network connectivity

shivakumarkandagatla

from Hyderabad, Telangana

Address:

500010

Dear team,
I have been using 3 vodafone connection from past 12 years, as i have shifted to my new premises at kowkoor (Flat no 403, c block, phase 1, janapriya arcadia 500010) the network was on and off. Then by seeing all the social media ads and word of mouthi have ported all the three connections to airtel network, to my surprise the situation was worst then earlier and i have several complaints with customer care and visited nearest airtel shoppe but the pathetic thing is that either no one could able to resolve or taking responsibility.
One of your customer care executive said that by installing network booster the issue will get resolved but non of the airtel shoppe are arranging the same and they are routing it to here and there.
This is ridiculous that the kind of ads you show and in reality it is all false and most worrying thing is in spite of several complaints and visits still i am clueless, request you to either resolve the issue or please cancel my connections saying all we show is fake.

Awaitimng for your immediate response

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TRAI customer support has been notified about the posted complaint.

Feb 15, 2019

Updated by shivakumarkandagatla Dear Team,
I have been using 3 Vodafone connection from past 12 years, as i have shifted to my new premises at Kowkoor ( Flat No 403, C Block, Phase 1, Janapriya Arcadia 500010) the network was on and off. Then by seeing all the social media ads and word of Mouthi have ported all the three connections to Airtel Network, to my surprise the situation was worst then earlier and i have several complaints with customer care and visited nearest Airtel shoppe but the Pathetic thing is that either no one could able to resolve or taking responsibility.
One of your customer care executive said that by installing network booster the issue will get resolved but non of the Airtel Shoppe are arranging the same and they are routing it to here and there.
This is ridiculous that the kind of ads you show and in reality it is all false and most worrying thing is in spite of several complaints and visits still i am clueless, request you to either resolve the issue or please cancel my connections saying all we show is fake.

Awaitimng for your immediate response