Trai — airtel charging call rates not mentioned in websites till 17th nov 2017

Kindly take a first complaint of not publishing isd rates in airtel official website as per the trai guideline

Cell no:[protected]
As per the isd call rate @12/- and with umbrella pack @7/- per min, i have utilised 40 min for which charges should not be more than 1000/ — .

But the service provided is telling to pay 9500/ — as that is the amount they have charged for 40 mins of isd.
They have not disclosed any isd rates as per trai guidlines in their official websites nor they have communicate me via mail.

Currently they have bared my outgoing and harassing me.
I am ready to pay as per the actuals @7/- which was conveyed but they are not bothered to listen and justify

Please takes steps accordingly.

Regards
Alternative no:[protected]