[Resolved] Trai — airtel withdraw validity after make a life time recharge scheme

sachin gawali

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra

Dear sir,
I am a customer of airtel cellular prepaid holder. My number is [protected]. I was purchase prepaid sim card in year[protected] as a life time validity to paid amount of rs.999/-
But recently i am received sms from airtel that the you will recharge for every month to active your connection.
Why should i recharge for validity because i was pay for that in 2006-07 & company provide me life time validity at that time committed as till 2092.
Now in 2018 company change the rule for validity. This is fraud.
I approach to you if company does not provide for life time validity then why should that time launch this offer or scheme under your regulations, and collect huge money from customers like as me. Company can not change the life time validity of my number.
Kindly need your intervention in this.
Waiting your reply asap.

Was this information helpful?

No (0)

Yes (0)

Dec 4, 2018

Complaint marked as Resolved

Sir, still I am not receive any call from airtel company the complaints submitted by you.

TRAI customer support has been notified about the posted complaint.

Dec 04, 2018

Updated by sachin gawali Please update me resolve of my complaint.