[Resolved]  Trai — balance deducted

Address:Khammam, Andhra Pradesh

Dear trai
Iam a videocon d2h user with customer id[protected]. Since from last 4days, iam facing no. Of issues regarding services of videocon d2h, frequent unfair balance deductions.
Fresh incident is regarding my recharge of rs.266 on 29/04/2019 for which i should get services for 30 days but they have duducted, and i show my tv display its insufficient balance.
I have complained to videocon d2h customer but to which they are not replaing.
I hope needful action wil be initiated from your end & strict action will be taken against videocon d2h.
Thanking you sir..
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Aug 6, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Dear Madhu,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
 

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