Trai — Balance deducted from my bank account but recharge was failed.

Address:Agra, Uttar Pradesh, 283122
Website:[email protected]

Sir, i have recharged my telenor mobile no amount of 300 on 18/02/2017 by the telenor app two times. But the trasiction was failed. And the amount of 255 deducted by my bank account twice. And neither i had recieve any talk time nor my balance. And i had made call so many times at telenor customer care and they were unable to understand my problem and they were unable to help me. So what should i do ? So please help me sir. I want to refund my 255+255=510 amount by the telenor. Reply me fast sir.
+1 photos
Was this information helpful?
No (0)
Yes (0)
TRAI customer support has been notified about the posted complaint.
Mar 07, 2017
Updated by Hemant Pachori
Which mobile no i have recharched [protected]. Thank you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TRAI
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    4720
    Pending
    0
    Resolved
    480
    TRAI Address
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    View all TRAI contact information