[Resolved]  Trai — bharat khot complaint against videocon d2h customer id[protected]

Address:Devsandra KR putam Bangalore, 560036

Bharat khot compliant against videocon d2h customer id[protected].

From last one week i ma requesting them to send me remote and i will pay you the changes. But one from videocon d2h is resolving the request. Every time they are tell your request has been closed. And they are not providing any alternate option for purchase of remote. I have to call customer and order remote and more that 10 times they took my request. But they are not proving remote, so i can not use my television. They have to confirm they will give service or not. Same thing i observe for other videocon d2h customer. I do not know they are going to close the services. Please help me trai to resole issue
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Aug 8, 2021
Complaint marked as Resolved 
TRAI customer support has been notified about the posted complaint.
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Comments

Dear Rajashree,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dear Rajashree,

As per our discussion with you regarding the remote related issue, you confirmed that your issue has been resolved. Furthermore, we have taken the feedback for the services related issue.

Thanks & regards

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