Trai — billing complaint against dish tv vc no [protected] p and [protected] c

Respected sir,
Pl refer vc no [protected] p and [protected] c with switch off date of 16/06/2019 (Reinstated by dish tv as per their mail dated 10/05/19) with total package of approximately rs.780. On 21/05/19 i have switched over to new package of rs.591 for both vc's. Even though i have migrated to lower package, new switch off date is reduced to 27/05/19. It should be beyond 16/06/19.
I have already registered complaint with dish tv. Complaint no.[protected] and[protected]. I have received a call from customer service center of dish tv, however they are knowingly denying to correct the date.
So i request you to look into the matter and do the needful

With warm regards,
Sagar kolhatkar
[protected]
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TRAI customer support has been notified about the posted complaint.
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Dear Sagar,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jun 1, 2019
Dear Sagar,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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