[Resolved]  Trai — change or modify the pack

Address:

370655

I am a dish tv consumer. My vc n.- [protected] against jai jawan scheme. As per new tariff scheme i made my pack one month earlier. But now i want to change my pack by logging in my dish tv account account. But unable to modify the pack as it shows "you have a special connection and for now, change of pack is not allowed on your connection". Thus i am unable to modify the pack as per my needs.
I contacted the custoemer care if dish tv by mail about my problem they replies is as follows:
We apologize for the inconvenience caused to you.
As per your email, we are unable to process your request for package
Change under jai jawan scheme as the same is under process till further
Notice as per the government regulations.
Moreover, we are working to ensure there is least disruption to your
Viewing experience.
Kindly look into the matter so that we can also avail the facility of changing/ making own pck as per need.
Thanks a lot -
Jeewan singh jalal