[Resolved] Trai — channel shown and channel selected is different | |||
Dear sir/madam, I holding the videocon d2h with customer id:[protected], with registered telephone number [protected]. I have selected channels on 10th march 2019 and message of selection is received. From second day i am not geeing the channel which are selected. And i called for the same to customer care the busy tone and busy message received. After 3-4 days customer care connected but they have server problem of fetching the data. So made call continuously and today customer care answered its technical issue. So, i requested them refund my money of this 10 days but they told me their is no process of refund also they told to wait for the selected channel activate. So, i request to help in refund and activate my channel which are selected by me from my operator. Regrads, Maruti yelvante [protected] Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved TRAI customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Videocon d2h id[protected]
i have paid advance payment for 1yr but selected channels r not visualised very very poor service by videocon d2h.Kindly take action .
i have paid advance payment for 1yr but selected channels r not visualised very very poor service by videocon d2h.Kindly take action .
d2h Customer Care's response, Mar 22, 2019
Dear Customer (rumalaya),
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.
Regards,
Team d2h
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.
Regards,
Team d2h
Setup box problem
Dear Maruti,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.
Regards,
Team d2h
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.
Regards,
Team d2h
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Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
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To Releted Transcication but Til Today Videocon D2H did not Want Return My Amount, Recharge Amount Was 300 Only.
Ramesh Chandra Goyal.
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h