Trai — complaint against to tata sky
Jind, Jind, Haryana, India
ChChirag Papneja on Jun 12, 2019
Requesting you i am sending the complaint to TRAI department for TATA Sky DTH connection.
You can find the all mails in trail mails which i regularly sent to TATA Sky higher level department. But still not getting any solution from TATA sky DTH higher managerment. Every Time i got some different news from TATA sky and convey message that its TRAI guidance.
On Saturday(8June 2019) I got the Call from Tata Sky DTH that your second and third connection DTH services are discontinued because of TRAI guidelines that you have to purchase different package. i told them on last month you have convey us that you have to set only one package and other secondary TV you have to pay rs.220/- each and package will be same. i buy the same . But this month again i got some new message that TRAI guidelines has been changed and you have to purchase different and pay different price accordingly.
Please find the trail mail I have given Rs. 9200 Approx in the month of Nov 2018 and purchase one year package for all three television. i confirmed that these package will continue or not because TRAI guidelines is going to change they confirmed me and recharge the package of same amounts. i confirmed again on the month of FEB and March 2019. they again confirmed me same and Misguide me again and again.
Requesting you kindly look at this matter and see how Tata Sky DTH doing to harass customer. always misguide to customer and justification given that its trai guidelines.
[Jun 12, 2019] TRAI customer support has been notified about the posted complaint.
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