[Resolved] Trai — complaint against videocon d2h regarding screen blank out

Kushalappa P C

from Bengaluru, Karnataka

Address:

Kodagu, Karnataka

Hi,

My d2h customer id is 54761584. I have selected a proper plan according to trai guidelines. But i did not get any confirmation on that nor the plan is implemented by videocon. Now they have blanked out everything. None of the tv channels are able to view. Tv is showing the blank screen with some message to recharge. I am not able to open the videocon website and register a complaint also. They are providing a very bad service. It's not only now even before i faced issues where i was over charged and they never responded to complaints immediately. They used to revert back after a month. I have recharged my account and also have selected a plan still the service has stopped. Please take this seriously and provide me with a solution.

Thanks

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Feb 10, 2019

Complaint marked as Resolved

I have not taken any steps.. automatically after three to four hours channels starting comming.

TRAI customer support has been notified about the posted complaint.