Trai — complaint against vodafone transaction id dlh[protected] | |||
SIR/MADAM, IAM WRITING THIS COMPLAINT AGAINST TRANSACTION ID: DLH[protected] FOR THE FOLLOWING AMOUNT OF 199 AGAINST VODAFONE WHICH OFFERED UNLIMITED LOC/STD/ROAM CALLS AND NET + 1.4GB/DAY @199 FOR 28 DAYS BUT THEY STOPPED MY SERVICES AFTER 5 DAYS (22-27). I PERSONALLY MAILED VODAFONE REGARDING THIS AND TALKED TO ITS CÚSTOMER CARE BUT NO ACTION WAS TAKEN AGAINST MY COMPLAINT. INSTEAD ON 17/05/2018 THEY MESSAGED REGARDING MY PACKAGE EXPIRE DATE AS I HAVE BEEN BARRED FROM USING MY SERVICE FOR RS 199, I HAVE NOT USED IT AFTER 27/04/2018; THUS FORCING ME TO TAKE THIS NECESSARY STEP ON MY MOBILE NETWORK SERVICE PROVIDER (VODAFONE). KINDLY TAKE NECESSARY STEPS REGARDING THIS PROBLEM/QUERY OF MINE AS A CONSUMER. I WILL BE VERY THANKFUL TO YOU. REGARDS DINESH CHAND BELOW ARE THE DETAILS OF FOLLOWING REGISTERED COMPLAINS WITH ITS WHOLE MAIL BODY; Dear Vodafone Team, I Dinesh Chand using the Vodafone number [protected] since 01 year. I have recharge the Rs.199/- on 22aprill the validity of this pack 28days but due to your technical problem I can’t use the benefit of this pack last 18days. I am continued calling to customer care but they can’t slowed this Query . Customer care complaints:- 01 complaint number =[protected] 02 complaint number= [protected] 03 compliant number = [protected] I request to you please slowed this meatier . Regards Dinesh Chand M.No- [protected] Was this information helpful? | |||
TRAI customer support has been notified about the posted complaint. | |||
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