Trai — data offer recharged but not getting benefit.

 
3 Reviews
Asansol, Burdwan District, West Bengal, India
 Nrisingha Mukherjee on Sep 16, 2018
Yesterday i recharged rs.110/- at night 8.41for full talk time
For my bsnl m. No.[protected] then i find my balance was 110.0098 today morning i call only one for 30 seconds at 8.10 then i check my balance and surprised that my balance is 96.8498 it means rs.13.16 has been deducted.
I am a regular customer. On 16/06/2018 i recharged rs.81/-till validity 15/06/2020. I never believe a govt. Concern can chit. Please take action for the same. Alew

Complaint Status


[Sep 16, 2018] TRAI customer support has been notified about the posted complaint.
Updated by Nrisingha Mukherjee, Sep 17, 2018
Balance cutting is going on without any dial only one call has been done by me for 30 seconds on 16/9/2018 at 8.10 a.m..now my balance is 91.70.Rs.20/-appx. is deducted for one call.I afraid to call through BSNL. Now i have lodged a complain onee again vide grievance docket no. WBL/CO/2018/1345 for refund money for illegal deduction.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

[protected] this no given missed call on calling back no pickup and on sms no reply about purpose. i checked caller id. name came sonia new d which can be neighbor wife. plz take action if subscriber from airtel is sonia arora from zirakpur. or confirm me the identity so i take action against neighbor
Mera Airtel Sim par koi v call kar rha hai to 3 bar call katne pe 1 bar lag rha hai nhi to 2 bar band bata Rha hai My cont no [protected] hai plz help me

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    Trai - data offer recharged but not getting benefit.