Trai — deficiency of service - airtel.

Address:

Hyderabad, Telangana, 500045

I shifted within in india a few months back so i did the number porting process 6 weeks back and since the past 6 weeks i'm not able to use the internet. I've been contacting the airtel krishnanagar, hyderabad office almost everyday but they never pick up the call. I even emailed the nodal officer. Even that was of no use at all.
When i contact the airtel customer care number then i get the message that i don't have a data connection even though i'm paying the bill every month. So i'm just paying money for nothing in return. This is just abysmal service on the part of airtel, completely neglecting the customers.
In fact they should be happy that i'm still sticking to airtel and not changing to other network service providers even after not getting internet for 6 long weeks. So much work of mine has been pending because of the pathetic service of airtel. As all my emails and calls to airtel were of no use, i'm sending an email trai with the hope that this issue gets resolved as soon as possible. Expecting a quick response from your end.

Thank you.