[Resolved] Trai — delay in processing porting request from reliance telecom

 
4 Reviews
India
 Pritam Bhowmick on Nov 5, 2017
This is on behalf of all reliance communications and reliance telecom users who are having a hell of an experience in trying to port out. The company is unnecessarily delaying the porting process and not giving clearance to the porting request to enable the users to switch. The company is shutting down 2g and 3g services as notified earlier but when the users are trying to port it is not clearing the porting requests. This highly malicious on part of the company. What is the user supposed to do in this situation? I request trai to take effective steps in this regard to force reliance to allow the processing of all porting requests as early as possible. Otherwise the customers are going to lose out on their primary numbers without any fault of their own.
Regards
Pritam
Complaint marked as Resolved Nov 10, 2017
Number has been ported successfully.

Complaint Status


[Nov 05, 2017] TRAI customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Dear sir
I am trying to get port code on my rcom number [protected] but unable to get code even network is not working.
from past few day i am trying to send sms PORT [protected] but didnt get any code. RCOM had shutdown their customer servicee too.
sir please hlep me out to get code
I had tried atleast a 20 times from past 3 days and i am not getting any upc code and i hear that relaince is stopping its services from november 23rd of 2017
pls resolve this issue as early as possible
It's been 12 days, porting process is not completed. Reliance stores are shut down. No communication to reliance customer service.
Airtel says it's in process. My number is [protected]. Kindly do provide support
TRAI need to take some stringent action against RCom for all lousy service which is unnecessary creating nuisance in public.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    2%
    Complaints
    4012
    Pending
    0
    Resolved
    86
    location
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    Trai - delay in processing porting request from reliance telecom