Trai — dish tv not updating my choice pack

Address:Hyderabad, Andhra Pradesh, 500073

I have been trying to modify my dish tv pack several times, the broadcaster is issuing token numbers for my submission but not updating the choices. My broadcaster is dish tv and my vc no. Is [protected]. I have tried nearly 20 times but the broadcaster is not updating my choices. I tried calling customer care also but they are not solving the issue. They are saying that we cant solve i[censored] want to complaint go ahead we are not bothered about ur complaint, like this they are responding to customers. So please solve my problem.
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