[Resolved] Trai — engineer visit never happened after frequent calling also | |||
Complained to videocon d2h cc 6 days back regarding channels are not coming after recharge, they told engineer will visit bla bla. But no engineer is visiting afterwards. After calling daily to cc, they will tell transferring my call to senior supervisor, and that supervisor, i don't know, Has no power or no visibility, he/she will tell engineer will definitely visit today, but still no visit. I am suspecting they have any engineers or not, They are paying anything to their employees or not. Only cheating and bluffing to the customer. What a # company is this. On top of when We will call to the cc, they will always say very calmly that "videon d2h main aapko puri sahayata prapt hogi". I don't know sahayata or cheating/bluffing Which they are talking about. I think they are looting people and when we will call to cc they will just tease us like we are one of the bakra. # company. Never seen any company like this worst service of the decade. Was this information helpful? | |||
May 23, 2019 Complaint marked as Resolved After giving complain here, the required team contacted me and got the issue resolved.
Thanks. TRAI customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Customer (Deb2017),
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards
Dear Customer (Deb2017),
We would like to inform you that as discussed with you on RTN- [protected], we have done with the troubleshooting and the issue is resolved. Kindly let us know if you need any further assistance.
Thanks & regards
We would like to inform you that as discussed with you on RTN- [protected], we have done with the troubleshooting and the issue is resolved. Kindly let us know if you need any further assistance.
Thanks & regards
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Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
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We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.
Thanks & regards