[Resolved] Trai — engineer visit never happened after frequent calling also
Hyderabad, Andhra Pradesh, Hyderabad District, Andhra Pradesh, India
DeDeb2017 on May 19, 2019
Complained to videocon d2h cc 6 days back regarding channels are not coming after recharge, they told engineer will visit bla bla. But no engineer is visiting afterwards.
After calling daily to cc, they will tell transferring my call to senior supervisor, and that supervisor, i don't know,
Has no power or no visibility, he/she will tell engineer will definitely visit today, but still no visit. I am suspecting they have any engineers or not,
They are paying anything to their employees or not. Only cheating and bluffing to the customer. What a # company is this. On top of when
We will call to the cc, they will always say very calmly that "videon d2h main aapko puri sahayata prapt hogi". I don't know sahayata or cheating/bluffing
Which they are talking about. I think they are looting people and when we will call to cc they will just tease us like we are one of the bakra. # company.
Never seen any company like this worst service of the decade.
Complaint marked as Resolved May 23, 2019
After giving complain here, the required team contacted me and got the issue resolved.
[May 20, 2019] TRAI customer support has been notified about the posted complaint.
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